Charming Tours & Travels (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Full name, email address, phone number, address, passport number, and travel preferences.
- Payment Information: Credit/debit card details, billing address.
- Usage Information: Pages visited, travel search queries, browser type, and IP address.
2. How We Use Your Information
We use your data to:
- Process bookings and transactions.
- Communicate confirmations, itinerary updates, or changes.
- Provide customer support.
- Improve user experience and website functionality.
- Send promotional offers (you can opt out anytime).
3. Sharing of Information
We do not sell or rent your personal information. We may share it with:
- Trusted third-party service providers (e.g., airlines, hotels).
- Payment processors to facilitate transactions.
- Government authorities if legally required.
4. Data Security
We employ SSL encryption and secure hosting to protect your personal and financial data. However, no system is 100% secure.
5. Cookies
We use cookies to improve website functionality and personalize your experience. You can manage cookie preferences in your browser settings.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at [email protected].